At INDO UVR, we are committed to delivering your orders in a timely and efficient manner. Please read the following shipping and delivery policy to understand how we handle the shipment of your products:
1. Shipping Information:
- Dispatch Time: We aim to dispatch all orders within 1-2 business days after the order has been placed and payment has been confirmed.
- Delivery Time: We strive to deliver your orders within 7 days from the date of order placement, subject to stock availability and delivery location.
- Delivery Partners: We work with reliable courier services to ensure safe and prompt delivery of your orders.
- Shipping Locations: We currently ship our products within India only.
2. Delivery Process:
- Order Confirmation: Once your order has been successfully placed and payment has been processed, you will receive an order confirmation email containing details of your purchase.
- Order Tracking: You will receive a tracking number along with the confirmation email, which you can use to track the status of your delivery.
- Delivery Updates: We will keep you updated on the status of your delivery through email or SMS notifications.
- Delivery Attempts: Our courier partners will make multiple attempts to deliver your order to the provided shipping address. In case of unsuccessful delivery attempts, they may contact you to reschedule the delivery or provide alternative delivery options.
3. Shipping Charges:
- Free Shipping: We offer free shipping on all orders within India.
4. Delivery Delays:
- External Factors: While we strive to deliver your orders within the stipulated time frame, please note that delivery may be delayed due to unforeseen circumstances such as inclement weather, natural disasters, or logistical issues beyond our control.
5. Order Cancellation:
- Cancellation Policy: If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are dispatched for delivery.
6. Contact Information:
- For any queries or assistance regarding shipping and delivery, please feel free to contact our customer support team at [customer support email/phone number].
By placing an order with INDO UVR, you agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy. If you have any concerns or special requests regarding shipping and delivery, please reach out to us, and we will be happy to assist you.
